Thank you for shopping with **Beautiyo**. We are committed to providing a secure, reliable, and hassle-free checkout experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding your purchase.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

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## Accepted Payment Methods

For your convenience, we accept a variety of secure payment options, including:

* Visa
* Mastercard
* American Express
* Maestro
* PayPal (where available)
* Apple Pay (where available)
* Google Pay (where available)
* Shop Pay (where available)

Available payment methods may vary depending on your location and device.

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## Secure Payments

Your security is extremely important to us.

Every payment made on the Beautiyo website is processed through trusted payment providers using industry-standard encryption and security technology.

For your protection:

* All checkout pages are secured with SSL encryption.
* Your payment information is transmitted securely.
* Beautiyo does not store your complete debit or credit card details.
* Transactions are processed through secure third-party payment gateways.

You can shop with confidence knowing your payment information is protected.

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## Payment Authorisation

When you place an order:

* Your chosen payment method will be authorised before your order is processed.
* Orders are only prepared for dispatch once payment has been successfully approved.
* If payment authorisation is unsuccessful, your order cannot be processed.

Please ensure your billing information matches the details registered with your payment provider.

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## Order Verification

To help protect our customers and prevent fraudulent activity, some orders may require additional verification.

Verification may include:

* Billing address confirmation
* Identity verification
* Payment confirmation
* Additional security checks

If additional information is required, our customer support team will contact you before your order is dispatched.

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## Pricing & Currency

All prices displayed on the Beautiyo website are shown in **British Pounds Sterling (GBP £)** unless otherwise stated.

Your final order total may include:

* Product price
* Delivery charges (where applicable)
* VAT or other applicable taxes

All charges will be clearly displayed during checkout before payment is completed.

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## Failed or Declined Payments

Payments may occasionally be declined for reasons such as:

* Insufficient funds
* Incorrect billing information
* Expired payment card
* Bank security restrictions
* Payment verification failure

If your payment is declined, we recommend:

* Checking your payment details.
* Trying an alternative payment method.
* Contacting your bank or payment provider if necessary.

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## Order Confirmation

Once your payment has been successfully processed, you’ll receive an order confirmation email containing:

* Your order number
* Order summary
* Payment confirmation
* Delivery details (when available)

If you don’t receive your confirmation email, please check your Junk or Spam folder before contacting us.

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## Refund Payments

Approved refunds will always be returned to the **original payment method** used when placing your order.

Please note:

* Refund processing times vary depending on your bank or payment provider.
* It may take several working days for the refunded amount to appear in your account after approval.

For more information, please refer to our **Refund & Returns Policy**.

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## Promotional Offers & Discount Codes

From time to time, Beautiyo may offer:

* Promotional discounts
* Voucher codes
* Seasonal sales
* Limited-time offers

Please note:

* Discount codes must be entered during checkout.
* Promotions generally cannot be combined unless otherwise stated.
* Offers are subject to specific terms and expiry dates.
* Discounts cannot usually be applied after an order has been placed.

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## Payment Issues

If you experience any issues while completing your purchase, our customer support team is here to help.

We can assist with:

* Payment enquiries
* Billing questions
* Checkout issues
* Order verification
* General payment support

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## Customer Support

If you have any questions regarding payments or billing, please contact us.

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# Customer Support

**Store Name:** Beautiyo

**Business Type:** UK Online Nail Care Store

**Product Category:**

* Nail Care

**Email:** [support@beautiyo.co.uk](mailto:support@beautiyo.co.uk)

Our customer support team is committed to providing prompt, friendly, and professional assistance. Thank you for choosing **Beautiyo**. We appreciate your trust and look forward to providing you with a secure and enjoyable shopping experience.